SOC Code Mapping
Occupational Alignment
Occupational Alignment
The AI Capability Specialist Certificate prepares graduates for multiple high-demand occupations identified in Texas labor market data. The 24-hour curriculum delivers competencies aligned to five SOC codes.
| SOC Code | Occupation Title | TX Median Wage | Alignment |
|---|---|---|---|
| 15-1232 | Computer User Support Specialists | $54,470 | Primary |
| 43-4051 | Customer Service Representatives | $38,150 | Strong |
| 15-1299 | Computer Occupations, All Other | $56,890 | Strong |
| 43-9021 | Data Entry / Information Processing | $36,740 | Moderate |
| 13-1199 | Business Operations Specialists | $76,850 | Growth |
Competency Alignment by SOC Code
15-1232 — Computer User Support Specialists
Median Wage: $54,470 | Program Modules: 1, 2, 3, 4, 5
This is the primary alignment for AI Capability Specialist graduates. The program delivers comprehensive preparation for help desk, technical support, and user assistance roles in AI-enhanced environments.
Aligned Competencies
- • Technical troubleshooting and problem diagnosis
- • AI tool support and user guidance
- • Customer service in technical contexts
- • Documentation and knowledge base management
Related Job Titles
43-4051 — Customer Service Representatives
Median Wage: $38,150 | Program Modules: 2, 5, 6
Strong alignment for technology-focused customer service roles. Graduates are prepared to deliver AI-enhanced customer support and handle technical inquiries.
Aligned Competencies
- • Professional customer communication
- • AI-assisted service delivery
- • Issue resolution and escalation
- • Multi-channel support proficiency
Related Job Titles
15-1299 — Computer Occupations, All Other
Median Wage: $56,890 | Program Modules: 2, 4, 6
Strong alignment for emerging AI-related roles that don't fit traditional IT categories. The AI-focused curriculum prepares graduates for new occupations involving AI tool management and support.
Aligned Competencies
- • AI tool configuration and management
- • Workflow automation design
- • Multi-modal AI platform proficiency
- • Technology integration support
Related Job Titles
43-9021 — Data Entry / Information Processing
Median Wage: $36,740 | Program Modules: 1, 4
Moderate alignment for information management roles enhanced by AI capabilities. Graduates bring AI-powered efficiency to data and information processing positions.
Aligned Competencies
- • AI-assisted data processing
- • Digital records management
- • Workflow automation for data tasks
- • Information organization and reporting
Related Job Titles
13-1199 — Business Operations Specialists
Median Wage: $76,850 | Program Modules: 4, 7
Growth alignment for operations roles requiring AI and automation skills. This represents career advancement potential as graduates gain experience.
Aligned Competencies
- • Process improvement and optimization
- • Workflow automation implementation
- • Operations efficiency analysis
- • Cross-functional technology support
Related Job Titles
Labor Market Demand
All five aligned occupations show strong demand in Texas labor markets. The integration of AI across industries is creating new demand for workers who understand both traditional support functions and modern AI tools — exactly what this program delivers.