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Program Schedule & Curriculum

AI Capability Specialist Certificate - 24-Hour Intensive

24
Total Hours
7
Modules
2-4
Days (Typical)
14
Assessments

Intensive Format Options

The 24-hour program can be delivered in several intensive formats based on cohort scheduling:

2-Day Intensive

  • Day 1: 8:00 AM - 8:00 PM (12 hours)
  • Day 2: 8:00 AM - 8:00 PM (12 hours)
  • Weekend or consecutive days

3-Day Format

  • Day 1: 8:00 AM - 4:00 PM (8 hours)
  • Day 2: 8:00 AM - 4:00 PM (8 hours)
  • Day 3: 8:00 AM - 4:00 PM (8 hours)

4-Day Extended

  • 4 evenings: 5:00 PM - 11:00 PM
  • 6 hours per session
  • Weekday evenings

* Specific schedule will be confirmed at enrollment based on cohort availability.

Module-by-Module Breakdown

1

AI Fundamentals & Digital Readiness

4 hours
17% of program

Topics Covered

  • AI concepts and terminology
  • Digital tools and cloud basics
  • Professional AI usage standards
  • Data privacy and security awareness

Assessments

  • 1Digital Readiness Quiz
  • 2AI Concepts Assessment
2

Applied AI Tools

5 hours
21% of program

Topics Covered

  • Replit - AI-powered development
  • Nano Banana - Content production
  • VEO 3 - Video AI generation
  • Kling - Visual content automation
  • Prompt engineering techniques

Assessments

  • 1AI Tool Proficiency Lab
  • 2Prompt Engineering Project
3

Technical Support & Troubleshooting

4 hours
17% of program

Topics Covered

  • Structured troubleshooting methodology
  • Help desk best practices
  • Technical documentation
  • Issue escalation procedures

Assessments

  • 1Troubleshooting Scenarios
  • 2Documentation Exercise
4

Workflow Automation

4 hours
17% of program

Topics Covered

  • Zapier fundamentals
  • Make (Integromat) workflows
  • No-code automation design
  • Process improvement basics

Assessments

  • 1Automation Build Project
  • 2Workflow Design Quiz
5

Customer-Facing Service & Support

3 hours
13% of program

Topics Covered

  • AI-enhanced customer service
  • Professional communication
  • Issue resolution techniques
  • Escalation handling

Assessments

  • 1Customer Service Role-Play
  • 2Communication Assessment
6

BrandVoice Support Simulations

2 hours
8% of program

Topics Covered

  • BrandVoice platform overview
  • Real-world support scenarios
  • AI tool application practice
  • Team collaboration exercises

Assessments

  • 1BrandVoice Simulation
  • 2Team Exercise Evaluation
7

Workforce & Professional Skills

2 hours
8% of program

Topics Covered

  • Resume optimization
  • Interview preparation
  • Professional presence
  • Job search strategies

Assessments

  • 1Resume Review
  • 2Mock Interview

What's Included Beyond Training

Premium AI Tool Suite

  • Replit - AI-powered development
  • Nano Banana - Content production
  • VEO 3 - Video AI generation
  • Kling - Visual content automation

Post-Certificate Support

  • BrandVoice guaranteed interview within 30 days
  • Free Level 2-4 training until employment
  • Career services and job placement
  • Ongoing support until hired

Certification Requirements

To Earn Your Certificate

  • Complete all 24 program hours
  • Achieve 70%+ on all assessments
  • Maintain 90%+ attendance (21.6 hours)
  • Demonstrate professional conduct

For BrandVoice Interview Pathway

  • Meet all certification requirements
  • Complete resume and interview prep
  • Pass BrandVoice simulation module
  • Interview scheduled within 30 days

Key Dates (Complete at Enrollment)